YOU
WILL GET A ONE YEAR WARRANTY CARD WITH PRODUCT
PURCHASE AND AN EXTENDED 2-YEAR WARRANTY IF YOU
REGISTER YOUR PRODUCT ONLINE. Total Combined Warranty
3-YEARS
QCUSA
INC. and USBGear (TM) Brings you this great
Innovation at a very very low and affordable
price... Yet with Brand Name Like USBGear we
did NOT sacrifice any Quality and believe in
our product so much we give a 30-Day NO QUESTIONS
ASKED RETURN POLICY and a THREE-YEAR Product
Warranty!
QCUSA/COOLGEAR
Makes Every Attempt to ship orders for items in-stock,
same day, providing order is placed before 1:00
P.M. E.S.T(M-F) and Your Credit Card is Valid.We
DO NOT SHIP TO: APO/FPO (as we do not ship via
USPS) INTERNATIONALLY (at this time) NON-Continental
U.S. States
WE USE UPS AND FEDEX Price and Service Option Will be
calculated REAL-Time Based on Weight,Service Type and
Destination ZIP Code You Will Have a Choice of Services
On our Check-Out Page
PLEASE NOTE: WE DO NOT CHARGE EXTRA FOR
HANDLING, PRICE CALCULATED WILL INCLUDE SIGNATURE
REQUEST AND TRACKING AS WELL AS INSURANCE!
UPS GROUND SERVICE MAP
COOLGEAR/QCUSA Time-in-Transit via UPS GROUND Service
from: CLEARWATER, FL. 33762 (click here for MAP)
To
return a product, a Return Merchandise Authorization
(RMA) number must be requested from QC USA INC./CoolGear
within 15-days of the date the product was shipped
to you. After 15-days, all product returns must
be handled directly by the manufacturer or warranty
provider. All RMA numbers are valid for 10 days
from the date issued.
All products must be returned in like-new condition,
including original packaging and all documentation and
accessories. CoolGear will not accept items that have
been physically damaged or misused.(any missing items
from a return will have a minimum of 25% re-stocking
fee applied) We DO NOT offer cross ship services. ALL
RETURNS ARE TESTED UPON ARRIVAL! Return shipping fees
are the responsibility of the customer. Shipping fees
are not refundable Items that have not been used but
are sent back for credit may still have a restocking
fee as it requires extra labor.
***PLEASE UNDERSTAND: WE SELL ONLY QUALITY
TESTED PRODUCTS 99% of our Customers DO NOT Require
Technical Support. (**incompatibility of products
DOES NOT constitute a DEFECTIVE Status) If However
Your System Is not Compatible with our products,
we do offer Tech Support E-Mail! All Technical
Support MUST BE INITIATED VIA E-MAIL or our ON-LINE
FORM.
There's no obligation to purchase our products, but you
will find that most of our competitors are generally
Higher Priced and a Lower Quality. You decide!
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